Leadly is organized into five product surfaces. Each one replaces a tool, a process, or a person on your team. Together, they form a clinic operating system that grows with your practice.
Every patient who reaches your clinic gets a 24/7 AI conversation in natural Egyptian Arabic, on a clinic-branded chat link your receptionist sends with one click.
Each patient gets a personalized chat link with your clinic name, logo, and Egyptian Arabic AI receptionist. Works from any browser, installable as a home-screen app, no native app to download.
Patient WhatsApps your existing number as they do today. Your receptionist clicks one button in her dashboard and the patient receives a Leadly link in WhatsApp — sent from her own WhatsApp Web, pre-filled, one click.
Inbound calls are transcribed, answered with synthesized Arabic speech, and booked or escalated as needed.
Patients can send voice messages and photos directly in the Leadly chat. Voice notes are transcribed automatically; photos are read by vision AI for receipts, X-rays, and skin conditions.
One phone number books appointments for the whole family — mom books for kids, husband, parents, with separate medical files.
24-hour automated confirmation, with reminder cadence tuned per service type and patient history.
When someone cancels, the next eligible patient on the waitlist gets the slot automatically.
Same patient, any branch — Leadly remembers history regardless of which location they visit.
A complete clinical record for every patient, accessible from a chat.
Medical history, allergies, current medications, visit notes, prescriptions, treatment plan progress.
X-rays, ultrasound images, lab reports, prescriptions, and payment receipts — organized per patient.
Patient sends an Instapay screenshot in the chat; Leadly reads the receipt, verifies the amount, and confirms the deposit.
Per-service outcome tracking — what was done, by which doctor, with what result, for how much.
Once authenticated, each patient stays signed into their chat for 30 days — they can return anytime to check appointments, send photos, or book a follow-up. No app to install, no password to remember.
Aesthetic procedures get an organized photo archive by service and stage, with digital consent recorded.
Tools that let doctors spend less time on admin and more time on patients.
Doctors log into their dashboard and ask the copilot anything about their practice — patient context, today's schedule, revenue, no-show risk — in natural Egyptian Arabic.
A risk score on every booking, computed from history, time-of-day, distance, deposit status, and seasonal patterns.
High-risk bookings receive personalized confirmation outreach the day before — measurably reducing no-show rates.
The bot checks in with patients several days post-procedure to track healing, satisfaction, and complications.
Multi-session plans (orthodontic, laser packages, dermatology series) tracked end-to-end with installment payments and consent records.
Reminders thread by patient until results are uploaded; flags overdue results to the assigned doctor.
Configurable reminder protocols for chronic prescriptions; flags non-compliance to the prescribing doctor.
Turn one-time patients into lifetime patients without manual campaign work.
Automatically queue reactivation messages for dormant patients (configurable threshold — typically 6+ months without a visit). Your receptionist sends them through her own WhatsApp with one click.
Request a Google review from patients whose visit ended in a positive outcome — never from those who had complications.
Build targeted outreach lists (e.g., "all patients due for a teeth-cleaning", or by geography), and Leadly queues a personalized message for each — your receptionist sends in bulk via her dashboard.
Track patient-to-patient referrals with optional commission credits for the referring patient.
Each clinic gets a branded landing page (yourclinic.leadly...) for capturing traffic from social ads or QR codes.
The back office most clinic software ignores — fully integrated with the front desk.
Live view of bookings, revenue, expenses, no-show rate, accounts receivable aging, and operational alerts.
Generate invoices and one-click payment links; track AR and overdue accounts automatically.
Claim submission and lifecycle tracking, with vertical-specific procedure codes per speciality.
Track stock by branch, set reorder thresholds, manage supplier contacts, and trigger automated reorders.
Profit and loss broken out by branch, doctor, and service category — for clinic owners running multi-location operations.
Configurable commission structures for doctors and staff; automatic computation per visit, payable in any cycle.
Forward-looking projections from booking pipeline, recurring patient cadence, and seasonal trends.
One platform, many clinics, fully isolated data — each tenant in its own logical partition with no cross-contamination.
Every feature on this page is live in production today, serving real patients. Book a demo and we'll walk you through the parts most relevant to your speciality.
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